Effective Date: 09 September 2025

Welcome to Mushmore (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website https://mushmorehealth.com/ (the “Site”) and your purchase of products from us. By accessing our Site and placing an order, you agree to be bound by these Terms.

1. General Conditions and Scope

1.1. Agreement: These Terms constitute the entire agreement between you and Mushmore regarding your use of the Site and any purchase you make.

1.2. Eligibility: By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence.

1.3. Product Disclaimer: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional before taking any new supplement, especially if you have pre-existing health conditions or are taking medication.

2. Pricing and Payment

2.1. Pricing: All prices displayed on the Site are in Great British Pounds (£) and include VAT where applicable, unless otherwise stated. We reserve the right to adjust prices at any time without prior notice.

2.2. Payment: We accept payment via [List all accepted payment methods, e.g., Visa, MasterCard, PayPal, etc.]. Payment is due in full at the time of purchase.

3. Subscription Service and Auto-Renewal

3.1. Auto-Renewal: When you purchase a Single Subscription, you agree to an automatic, recurring monthly charge for the product at the stated subscription price (currently £171.00).

3.2. Billing Cycle: The subscription fee will be charged to your chosen payment method every [Insert billing period, e.g., 30 days] from your initial purchase date.

3.3. Cancellation: You may cancel your subscription at any time. To avoid being charged for the next period, you must cancel your subscription at least [Insert Number, e.g., 3 days] before your next scheduled billing date. You can cancel your subscription via your customer account portal on our Site.

3.4. Changes: We reserve the right to modify subscription prices. We will provide you with at least 30 days’ notice of any price changes.

4. Shipping, Delivery, and Risk of Loss

4.1. Shipping: We will ship products to the address you provide during checkout. For subscribers, delivery is free on every order. For one-time purchases, standard shipping rates apply.

4.2. Delivery Times: Estimated delivery times are 3 – 5 working days. These are estimates and not guarantees.

4.3. Risk of Loss: The risk of loss and title for items purchased from us passes to you upon our delivery to the carrier.

5. Returns, Refunds, and Guarantee

5.1. General Returns (One-Time Purchase): Due to the nature of our product, we generally do not accept returns or offer refunds on one-time purchases unless the product is damaged or defective upon arrival.

5.2. 30-Day Money-Back Guarantee (Subscribers ONLY):

• The 30-Day Money-Back Guarantee is an exclusive benefit offered only to first-time subscribers.
• The guarantee allows the subscriber to request a full refund of their initial payment if they are dissatisfied with the product within 30 days of the first delivery date.
• This guarantee does not apply to subsequent recurring subscription payments or to any one-time purchases.
• To initiate a refund, you must contact our Customer Support team within the 30-day window
  

5.3. Damaged Goods: If your product arrives damaged or defective, please contact us immediately with photographic evidence, and we will arrange for a replacement or a full refund.

6. Intellectual Property

All content on the Site, including our product names, logos (Mushmore, Mushmore Nourix Powder), text, images, and brand elements, is the property of Mushmore and protected by copyright and intellectual property laws. You may not use our trademarks or content without our express written permission.

7. Limitation of Liability

Mushmore, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site or our products. Our liability is limited to the amount paid by you for the product in question.

8. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@mushmore.com